Cut out the stress and serve up your best


February 22, 2017 by Karen Que

I’m a systems and processes girl. I’ve said it before, and I’ll say it again.

I just love processes. It’s how my brain thinks. It’s easy for me to break things down into steps. And by doing that, it makes my life so much easier. I’m more effective and more productive. What’s more, I get a lot of joy helping others set up processes to enhance their businesses and lives.

It’s always my goal to create standard, repeatable processes that work every time. I’ve had over 17 years of both formal and on the job training where I perfected the skills to design and implement systems, processes, and tools. As a result of mixing that experience with my Type A personality, I see the world thru a lens that allows me to be very passionate on the subject of processes and today I’m sharing with you how to make Awesome processes for yourself.

My 6-Step Process for Creating Processes:

  1. Consider the outcome. I look at the outcome I want to have, and sometimes I set goals and sometimes I don’t. It depends on what I’m trying to accomplish.
  2. Brainstorm paths to achieve my goal. I think about several ways that could get me my desired outcome. There’s always more than one way to get something done.
  3. Experiment. Each way to accomplish my goal becomes a plan. I experiment with the plans to see what does and doesn’t work. I can learn just as much from what doesn’t work so well as from what does.
  4. Adjust. While creating each process, I leave out the procedures that don’t work, and I adjust them until I have those that do.
  5. Follow the procedures. Once I have a solid base of procedures, I follow them, use them and then make minor tweaks along the way.
  6. Repeat. The procedures evolve into a process, which I repeat as necessary to create the outcome I want.

I use this process to create my processes in all areas of my life, even mowing my lawn. When I moved into my new house, I had to create a new process to mow my lawn. I always start out by checking the gas and oil, and make sure the lawnmower is working. Once I turn it on and warm it up, I have to decide what the pattern of my lawn is going to be. The first time I mowed my lawn, it probably took 30 minutes. But now I can do it in 20.

Taking the time to set up processes in my life and my business keeps me focused on getting high-quality results without the stress and overwhelm.

Benefits of incorporating processes into your business:

  • Same high quality results every time. When you use processes, there is no instability, no guessing, and no hoping everything will turn out well, because your systems are proven to work.
  • Allows you to teach others. When you develop strong processes that are documented, it allows you to teach others how to do it your way. You can write them down or make videos. Your business won’t have to depend on you to get it all done, which takes off a lot of pressure.
  • Takes away instability. If you’re depending on a written process, it takes away the instability of relying on individual talent. Rather than needing talent to get the job done, you just need someone who can learn the process.
  • Thrive like a big business. Big businesses hone their processes for efficiency, quality and value. It’s what makes them thrive and allows them to scale fast and easily. You don’t have to be a big business to benefit from processes.

Consistency really is key. When my reputation and a lot of money are on the line, I have to know that I can deliver. If you can do it the same way every time, then you can focus on your business personality and your relationship with your customers. Once the pressure of serving your clients consistently is off, it frees up a lot of emotional energy and time that you can put somewhere else in your life.

I love teaching business owners, step by step, how to create the results they want by setting up processes that propel their business forward and enhance not only the business, but their life as well.

What outcome are you looking for in your business?

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